What Is An Extended Business Office?

Extended Business Office (EBO) is a common term used to describe the efforts of a company which acts on your behalf, focusing on the recovery of self-pay accounts in the very earliest phase of delinquency. Generally, ‘EBO’ accounts are less than 30 days old and the immediate attention paid to them dramatically increases the potential for quick and complete recovery.


Recovery efforts are conducted as an extension of your own business office, with a consultative approach and an emphasis on assistance and education. When transacted properly, dedicated extended business office efforts will save you time and money and help build positive relationships with your patients and the community you serve.